Wheelchair & Seating

Our services are delivered by Seating To Go, a specialised wheelchair, seating, and postural management provider that strives to lead best practice in Aotearoa, New Zealand.

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About Seating To Go

Seating To Go provides a comprehensive person-centred service, covering everything from assessment and training, to equipment repairs, servicing, and modifications.

A preferred provider for Ministry of Social Development – Disability Support Service (MSD-DSS) and ACC, we have been operating throughout the Waikato, Bay of Plenty and Lakes regions since 1997.

We recognise the importance of getting it right and appreciate that people are individuals with their own goals and lived experiences.

With our core values of acting with care, respect, and empathy; striving for excellence and quality; and acting in partnership, we are committed to finding the right solution for you.

Disability Support Services (DSS) Assessments

Supporting individuals of all ages with complex, non-injury-related needs requiring specialised wheelchair and seating solutions

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ACC assessments

Providing wheelchair and seating solutions across New Zealand for individuals of all ages with injury-related needs.

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Repairs, servicing and modifications

Providing repairs and servicing on all disability equipment in the Waikato, Bay of Plenty, Lakes and Coromandel regions.

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National training service

Wheeled Mobility and Postural Care credentialing workshops for EMS assessors and ACC assessors.

Custom training packages on request.

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Wheelchair Skills Training

Experienced wheelchair users supported by therapists and technicians to share their skills and knowledge in group settings and 1:1 for children and adults.

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Postural Management (Lying) Advisory Service

For EMS assessors in the Central North Island requiring advice and support for lying solutions.

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DSS Flexible Funding

Guidance on how to best utilise your flexible funding to meet your unique needs.

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Supervision and Mentoring for Therapists

Customised support for DSS Wheelchair and Seating  Assessment providers around New Zealand. 

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DSS Credentialing Pathways

Information for therapists on their credentialing journey

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Disability Support Services (DSS) Assessments

Our team of experienced Wheelchair & Seating Therapists provide quality assessments. We deliver individualised solutions for people with complex needs. 

Referrals can be made by anyone for anyone who meets the Disability Support Services funding criteria for equipment. 

We work with you and your whānau to identify the best options to support your wheelchair mobility, positioning needs and wellbeing.

This may include:

  • Mobility and postural assessment
  • Equipment trials and prescription
  • Promoting skin integrity and comfort – including pressure mapping
  • Customised seating and modifications
  • Night-time positioning advice
  • Funding applications to MSD-DSS
  • Wheelchair skills training
Indicators for Referral
Referral Form

ACC assessments

Speak with ACC.  Our team of experienced Wheelchair & Seating Therapists provide quality assessments.

We work with you, your whānau and ACC to identify the best options to support your wheelchair mobility and positioning needs.

This may include:

  • Mobility and postural assessment
  • Equipment trials and prescription
  • Promoting skin integrity and comfort – including pressure mapping
  • Customised seating and modifications
  • Postural care advice and prescription of lying supports
  • Adaptive sports and recreational equipment
  • Power assist and all terrain
  • Funding applications to ACC
  • Wheelchair skills training
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Repairs, servicing and modifications

Seating To Go is a preferred provider of disability equipment repairs and servicing for Disability Support Services (DSS) and ACC in the Waikato, Bay of Plenty, Lakes and Coromandel regions.

Our qualified and experienced Seating To Go Technicians work with all types of disability equipment, including manual and power wheelchairs, portable hoists, commodes, and beds.

We can support you with:

  • Repairs
  • Equipment modifications
  • Annual servicing and electrical testing

Working alongside our therapists, our technicians have a high level of product knowledge and are aware of the importance of correct set up and configuration of equipment to promote function and prevent injury.

Seating To Go technicians are recognised for exceptional workmanship, professionalism, and a proactive, solutions-focused approach.

To request a repair, email [email protected] or phone us on 0800 109 433

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National training service

See upcoming schedule

Seating To Go is proud to deliver DSS-funded training workshops that support EMS assessors in building competency in Wheeled Mobility and Postural Management.

 These workshops are subsidised for assessors working primarily with DSS-funded clients, and also available to those in education and specialist school settings.

Wheeled Mobility and Postural Management 

Workshops include:

WMPML1

Non complex assessment – 2 days

24-hr Postural Care (Lying) – 2 days

WMPML2

Complex Seating Assessment – 2 days

Specialised Manual Wheelchairs  – 1 day

Powered Mobility – 2 days

Other

Complex Customised Seating (advanced) – 1 day

Refresher Workshops – Levels 1 and 2 – 1 day

Customised content workshops

Developed alongside your team, topics could include pressure care, postural care in a residential setting, on time mobility.

Wheelchair Skills Training

Led by experienced wheelchair users, our group and 1:1 sessions in Waikato, Bay of Plenty, and Lakes regions empower children and adults to build confidence, independence, and practical skills in using manual and power wheelchairs.

We create a fun, supportive learning environment with mentors, therapists, and technicians on hand to guide and adjust equipment as needed.

Available to DSS and ACC clients known to Seating To Go.

Based on the Wheelchair Skills Programme by Dalhousie University.

Find out more:  Email: [email protected]

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Postural Management (Lying) Advisory Service

This service is available for EMS assessors who are needing advice or support in assessing and providing equipment for lying or night time positioning. It is a free service funded by Whaikaha and is only available to those assessors working in the Waikato, Eastern and Western Bay of Plenty, Lakes and Coromandel regions.

Enable New Zealand and Accessable provide a similar service to assessors outside our region and should be contacted directly.

Information sheet

Referral Form

Seating To Go also provides a 1 hr education session for residential care facilities on the importance of night time positioning for pressure care and postural management.

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DSS Credentialing Pathways

Seating To Go delivers workshops to help therapists achieve credentialing; however, the Credentialing Pathway is an MSD-DSS process administered by Enable NZ.

There are two levels of credential for Wheeled Mobility and Postural Management. It is recommended that all EMS assessors familiarise themselves with the Clinical Indicators which distinguish between the two levels of credential, to ensure people receive services from EMS Assessors with the appropriate level of experience.

Level 1 Clinical Indicators

Level 2 Clinical Indicators

Following the completion of the Level 1 or Level 2 Learning and Development Programme for Wheeled Mobility & Postural Management, assessors apply for the credential via EMS Assessor Online on the Enable website.

Any queries regarding the competency framework and credentialing process should be directed to the Enable EMS Assessor Helpline 0800 171 981.

Resources

Low Tech Positioning Options in Lying

Sunny Hills Clinical tool for Hip Health

Telehealth guidelines for photos and measurements

Case Study Requirements for EMS assessors applying for the Level 2 credential and the Complex Custom Fabrication credential.

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DSS Flexible Funding

The Ministry of Social Development / Disability Support Services provides the option of individualised funding for people and families so they have more choice and flexibility on the type of support services they receive. 

This allows them to choose how to spend their allocated budget. Find out how you can get more choice and control over the disability support services you use.

Commencing early 2026, disabled people across New Zealand are able to use their flexible funding to access both assessment services and equipment solutions.

How we can help:

  • Maximise your budget by accessing expert advice from a highly experienced wheelchair and seating therapist—helping you achieve your goals and the best possible outcomes
  • Access an assessment from a credentialed wheelchair and seating therapist, who can apply for DSS Equipment and Modification Services (EMS) funding on your behalf. You fund the assessment; Enable funds the solution. Disability Support Services funding criteria applies.
  • Technical advice, equipment modifications, and repairs to maintain your purchased equipment in optimal condition
  • Independent advice on projected costs over your equipment’s lifespan, helping you plan and allocate budgets for repairs and maintenance.
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Supervision and Mentoring

We offer tele-mentoring, clinical supervision and supported case management across New Zealand. 

For professional development, contact our Training Lead to arrange clinical supervision—available as joint sessions with a colleague or one-on-one. All supervision and mentoring are tailored to your individual needs.

In selected regions, we also offer co-assessment, assistance with complex appointments and prescriptions, application and EMS advice review and sign-off, as well as credentialing task sign-off

Find out more:  Email: [email protected]

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Contact us

Our locations and contact details

Hamilton
PO Box 5725, 21 West Street, Hamilton, 3204

Tauranga
PO Box 70242, Unit 8, 67B Courtney Rd, Tauranga, 3112

Rotorua
PO Box 227, 6 Hall Road, Ngongotaha, Rotorua, 3041

Repairs and Servicing of Disability Equipment
[email protected]

Training and Credentialing Queries
[email protected]

Referrals
[email protected]

Generic Queries
0800 109433
[email protected]